Employee Assistance Program (EAP) counselors are highly qualified and specialize in areas such as workplace and family issues. EAP counselors are committed to finding the most appropriate and affordable resources to help meet your needs and can help you determine if extended services (additional counseling, resources, specialized treatment) are covered under your health plan. PG&E’s EAP can help with:

• Family and relationship problems
• Workplace concerns
• Alcohol and drug issues
• Depression and anxiety
• Stress at home or work

You and family members are eligible for up to six counseling sessions per six-month period with a licensed counselor at no charge to you. You may access the EAP over the phone, in person or on the web. It’s your choice.

Over the phone: Call 1-888-445-4436 to speak with an EAP counselor who can connect you to the right resource.

In person: Make an appointment to see an onsite EAP counselor (see EAP Contacts below) or call 1-888-445-4436 for a referral to a private practice counselor in your community. Family members can make appointments to see private-practice counselors.

Online: Go to the Achieve Solutions website.

In addition to confidential counseling services, the Employee Assistance Program (EAP) offers financial, legal and work/life services:

Financial

Certified financial advisors are available to assist you and your family members with savings strategies, debt reduction, and other financial challenges. A 30-minute consultation with a certified financial advisor is available at no charge.

Legal

Attorneys are available to assist with divorce, child custody, wills, probate, bankruptcy, and other legal concerns. A 30-minute consultation is available to you and your family members at no charge. In addition, if you need legal representation beyond the 30-minute consultation and you decide to hire the attorney, you will receive a 25% discount from the usual fee.

Work/Life Program Resources

Work/life resources are available to assist with childcare, adult care, adoption and other matters. For more information about the EAP's work/life resources, call 1-888-445-4436. Representatives are available to assist you 24 hours a day, 7 days a week.

Elder Care
PG&E understands how challenging it can be when you are responsible for the care of an adult loved one. Your EAP and Work/Life Program can:

• Locate adult care experts in your area
• Help you find someone to assess your loved one’s needs
• Locate community services
• Provide information on choosing a long-term care facility or nursing home
• Find a local caregiver support group
• Help you figure out how to manage financial issues and paying for care
• Guide you in finding state and federal benefits your loved one is eligible for
• Provide information on estate planning
• Advise and support you in discussing difficult topics such as living wills and end-of-life care
• Provide support, carry out research, and send referrals to meet all your caregiving needs

Parenting and Child Care
Parenting is both rewarding and challenging. Whether you’re a first-time mom or dad, or you already know the joys of parenthood, your EAP and Work/Life Program can:

• Help you understand the birth process
• Discuss ways to support your partner after the baby is born
• Assist you during an adoption process
• Help you plan for returning to work
• Locate parent support groups and sibling resources
• Suggest age-appropriate activities for you and your child, including help locating summer camps
• Find father-friendly play groups
• Suggest ways to become involved in your child’s education
• Discuss ways to talk about difficult topics with teens
• Connect you to your EAP for counseling and family support
• Find day care options in your neighborhood

Autism ABA Benefits
Watching a young child grow can be a fun and exciting experience. However, concerns about developmental delays can sometimes lead parents to worry about autism-spectrum disorders. When autism-related disorders are suspected, early diagnosis and intervention can have a positive impact on the child and the family. To help, PG&E offers an Autism and Related Disorders benefit program. Click here to learn more.

You may access the Employee Assistance Program (EAP) over the phone, in person or on the Web. It's your choice.

Over the Phone – available 24 hours a day, 7 days a week
Call the EAP Hotline at 1-888-445-4436 to speak with a licensed professional who can connect you to the right resource.

In Person
Make an appointment to see an onsite EAP counselor or call 1-888-445-4436 for a referral to a private practice counselor in your community. Please refer to the EAP contact list below to find a counselor near you. Employees located outside of the EAP On-site Counselor areas listed below can call the ValueOptions Hotline: 1-888-445-4436 to locate a counselor, or for a financial or legal consultation.

On the Web
Go to the EAP website for information and resources, including articles, interactive tools and community resources.

EAP Contact List

EAP Counselor, SAP, Area 1 – San Francisco Arlene Reiss, PhD, MFT, CEAP 77 Beale Street, #2740 San Francisco, CA 94105 Tue (8:30 a.m.–3:15 p.m.), Wed (8:30 a.m.–5 p.m.), Thu (8:30 a.m.–3:15 p.m.) Office: 415-973-1628 Cell: 415-261-7993 Fax: 415-973-7211
EAP Counselor, RTW, Resource Consultant Area 1 – San Francisco and Peninsula Nancee Zannone, LMFT 77 Beale Street, #2738 San Francisco, CA 94105 Mon (9 a.m.–5 p.m.), Wed (10 a.m.–2 p.m.) Office: 415-973-5413 Cell: 415-425-9593 Fax: 415-973-7211
EAP Counselor Area 2 – East Bay Sony R. Nathaniel, MFT 1850 Gateway Blvd., Room 7035 Concord, CA 94520 Wed (10 a.m.–5 p.m.), Thu (9 a.m.–1 p.m.), Fri (10 a.m.–2 p.m.) Office: 925-459-6050 Cell: 209-629-4566 Fax: 925-459-7344
EAP Counselor, SAP, Area 2 – East Bay Gerry Marcus, MFT, CEAP 1850 Gateway Blvd., Room 7035 Concord, CA 94520 Mon (8 a.m.–4 p.m.), Wed (8 a.m.–12 p.m.), Thu (8 a.m.–11:30 a.m.) 6121 Bollinger Canyon Rd, Z-2204 San Ramon, CA 94583 Tue (8 a.m.–5 p.m.), Wed (1 p.m.–4 p.m.) Office: 925-459-3588 Cell: 707-319-9008 Fax: 925-459-7344
EAP Counselor, SAP Area 3 – San Jose and Central Coast Rosemary Selby, PhD 111 Almaden Blvd., Room 205 San Jose, CA 95113 Tue (8:30 a.m.–4:30 p.m.), Thu (8:30 a.m.–4:30 p.m.) Office: 408-282-7291 Cell: 650-867-6161 Fax: 408-282-7489
EAP Counselor Area 4 – Fresno Kristin Marvin, PsyD 1455 East Shaw Ave. Fresno, CA 93726 Wed (9 a.m.–12 p.m.) 650 O St. Fresno, CA 93721 Fri (12 p.m.–4 p.m.) Office: 559-263-5722 Cell: 559-421-9622 Fax: 559-263-7077
EAP Counselor, SAP, SAE Area 4 – Diablo Canyon and San Luis Obispo Drew Washer, LCSW DCPP, Building 109, Room 112 Diablo Canyon, CA 93424 Tue (8 a.m.–1 p.m.), Wed (1 p.m.–5 p.m.), Thu (8 a.m.–2 p.m.) Office: 805-545-6897 Cell: 805-235-5788 Pgr: 805-545-4666 (PIN# 6897) Fax: 805-545-3111
EAP Counselor Area 5 – Stockton and Yosemite Roger Yates, MFT 4040 West Lane, Building 2 Stockton, CA 95204 Tue (6:30 a.m.–3:30 p.m.), Wed (10:30 a.m.–3:30 p.m.), Thu (8 a.m.–2 p.m.) Office: 209-942-1542 Cell: 209-482-2033 Fax: 209-932-2517
EAP Counselor, SAP, Area 6 – Sacramento Judith Boyd, MFT, CEAP 850 Stillwater Road, Room 2010 West Sacramento, CA 95605 Mon/Thu (7:30 a.m.–2:30 p.m.), Tue/Wed (11 a.m.–7 p.m.) Office: 916-760-5382 Cell: 916-300-6859 Fax: 916-760-9898
EAP Counselor Area 6 – Chico/Redding Gil Acosta, MFT 350 Salem Street Chico, CA 95928 Wed (11 a.m.–5 p.m.) 3600 Meadowview Dr. Redding, CA 96002 Thu (10 a.m.–2 p.m.) Office: 530-894-4674 Cell: 530-209-6618 Fax: 530-365-4589
DOT Clinical Consultant Judith Boyd, MFT, CEAP 850 Stillwater Road, Room 2010 West Sacramento, CA 95605 Mon–Fri (8:30 a.m.–4 p.m.) Office: 916-760-5382 Cell: 916-300-6859 Fax: 916-760-9898
EAP Onsite Management Athena Papadakos, PhD Clinical Manager, ValueOptions 77 Beale Street, #2735 San Francisco, CA 94105 Office: 415-973-5229 Cell: 415-407-7169 Fax: 415-973-7211
Lara Ho EAP Program Administrator 77 Beale Street, #2737C San Francisco, CA 94105 Office: 415-973-8036 Fax: 415-973-7211 PG&E’s EAP is administered through Beacon Health Options. Those listed above are employees or contractors of Beacon Health Options.

Access the health insurance claim form.

EAP Statement of Understanding (non-DOT employees)

EAP Statement of Understanding (DOT-covered employees)

Help us spread the word, post an EAP poster or two in your office, bulletin board or break room:

• Counseling
• Work/Life Balance
• Adult Care
• Parenting
• Financial/Legal

The EAP provides free trainings to workgroups on a variety of topics that include:

• Coping with change,
• Stress management,
• Alcohol and drug education, and
• How to take advantage of EAP services.

To request a training session, email Athena Papadakos, ValueOptions Clinical Manager. If possible, please provide the proposed training date, topic, location and estimated number of participants.